Effective Date: 7/16/25
Welcome to Orryx, a conversational AI SaaS solution built by Sixberry Solutions using Go High Level (GHL) tools. These Terms of Use (“Terms”) govern your access to and use of the Orryx platform, services, content, features, and related software (collectively, the “Service”).
By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Definitions
- “We”, “us”, “our” refers to Sixberry Solutions LLC.
- “You”, “your” refers to the customer, user, or organization using the Service.
- “Orryx” refers to the voice AI assistant solution offered under this platform.
2. Use of the Service
You are granted a non-exclusive, non-transferable, revocable license to use Orryx solely for lawful purposes within your organization. You must not:
- Resell, redistribute, or sublicense the Service;
- Use the Service to harass, threaten, or violate the rights of others;
- Attempt to reverse-engineer, copy, or clone any part of the Service;
- Upload or transmit viruses, malware, or any harmful code through the platform.
3. AI-Powered Communication
Orryx uses third-party AI tools (GHL Unlimited AI) and telephony systems (LC Phone) to generate automated responses based on publicly available content and data provided by you.
- No Guarantee of Accuracy: AI-generated content may contain errors, omissions, or outdated information. Orryx should not be used as a legal, medical, or official information source.
- Not a Human Substitute: Orryx is not a replacement for your staff. It is intended to reduce workload, not eliminate human roles.
4. No Warranty or Guarantees
The Service is provided “AS IS” and “AS AVAILABLE” without any warranties, express or implied.
We disclaim all warranties including, but not limited to:
- Fitness for a particular purpose
- Merchantability
- Non-infringement
- Availability, uptime, or accuracy of results
5. Limitation of Liability
To the fullest extent permitted by law, Sixberry Solutions LLC and its affiliates, contractors, and partners shall not be liable for any:
- Direct, indirect, incidental, special, punitive, or consequential damages;
- Loss of data, revenue, profits, or business opportunities;
- Damages resulting from use, misuse, or reliance on AI-generated responses or telephony issues;
- Mistakes made by AI in response to user inquiries or commands.
Even if we have been advised of the possibility of such damages, our total cumulative liability shall not exceed the amount paid by you in the past 30 days.
6. Indemnification
You agree to indemnify, defend, and hold harmless Sixberry Solutions LLC, its affiliates, officers, and agents from any claims, liabilities, damages, losses, or expenses (including attorneys’ fees) arising out of:
- Your use of Orryx,
- Any data or content submitted to the Service,
- Your violation of these Terms or applicable law.
7. Account and Access
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. We are not liable for any loss or damage resulting from unauthorized access.
8. Service Availability and Modifications
We reserve the right to:
- Modify, suspend, or terminate the Service (or any part thereof) without notice;
- Change pricing, features, or access tiers at any time;
- Revoke access for violation of these Terms or suspected misuse.
9. Fees and Billing
All fees for plans, phone usage (LC), and setup are listed transparently. You are responsible for all associated costs and agree to pay all charges on time. We do not issue refunds except as required by law.
10. Termination
You may cancel your plan at any time. Upon cancellation, you will lose access to the Service, and your data may be deleted. We may terminate your access for non-compliance with these Terms.
11. Intellectual Property
All content, features, trademarks, logos, and original materials in the Service remain the property of Sixberry Solutions LLC. You may not use our branding without written permission.
12. Data Privacy and Security
Your use of the Service is also governed by our Privacy Policy and Cookies Policy. We make reasonable efforts to safeguard user data, but make no guarantees about data breach immunity.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Maine, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Somerset County, Maine.
14. No Agency or Employment
Using Orryx does not establish any agency, partnership, or employment relationship between you and Sixberry Solutions. Orryx is a software tool, not a person.
15. Changes to These Terms
We reserve the right to update or revise these Terms at any time. Continued use of the Service after changes means you accept the new terms. Please review them regularly.
Questions? Contact us at info@sixberrysolutions.com.